Some would say what we’re being told during ongoing Brexit debates at best are fairy stories or worse still, fables! It’s clear to anyone with an ounce of common sense that Brexit has floundered due to poor leadership, weak negotiation and unresolved conflicts within British and European politics. Whatever side you’re on, it is clear that politicians are not listening to valid arguments from opponents, preferring to adhere to the “don’t bother me with facts, I’ve already made up my mind” approach. And that brings me to Goldilocks.
The proof of the porridge
The Goldilocks story, like individual views on Brexit is something we think we know so well it’s entrenched in our psyche; however, I use Goldilocks in my corporate hypno-coaching to highlight the danger of “switching off” when you hear something you’re very familiar with.
You’d be stunned how much vital information top bosses and managers miss when I run the “Goldilocks’ test” past them with most scoring a measly 7 out of 10. I do this to prove that even the most astute business people often fail to listen effectively when they think they know the answers.
Inflexibility and selective deafness on the part of “Brexiteers” and “Remainers” are prime examples of how not to do politics or gain agreement on a major issue or project. Similarly office politics can be defined by self-interested parties putting their own agendas ahead of business goals; thinking their opinion is the only valid one and believing others have nothing fresh to bring to the table.
Brexit and exit
When you have this attitude you miss learning anything new and fail to achieve sensible compromise. This may include side-lining others’ contributions or usurping other people’s good ideas by claiming them as your own to look good or maintain control.
Self-interest stifles business
I’m paraphrasing here, but Steve Jobs once said you should hire smart people for your business and let them tell you what to do. That’s good advice on the surface; however, smart, arrogant people who won’t listen can damage a business as much as lazy, uncommitted individuals because they’re unteachable and reject others’ ideas simply because they didn’t originate them. Such self-interest causes the best staff to exit.
What can you do?
Build trust in your organisation
Strategy and planning, negotiation skills and conflict resolution are all part of my CBLD Leadership and Management Masterclasses packed full of practical techniques, tools and tips in how to build motivation, engagement and trust at work.
I teach management to use Emotional Intelligence to build great working relationships from shop floor to boardroom and everything in between.
By the end of a half day workshop participants will be able to:
- Understand the importance of trust and how it can be built
- Use tools and techniques to resolve past issues where trust has been damaged
- Demonstrate a deeper awareness and understanding of others’ behaviours
- Use Emotional Intelligence to better understand and build relationships
- Apply NLP (Neuro Linguistic Programming) techniques to build rapport and communication
- Be more confident when handling challenging situations
Questions to ask yourself
Do your staff work as a well-oiled and motivated team, understanding your business strategy and how they fit in with business goals, or do they feel isolated and kept in the dark?
What about you as a manager or team leader? Do you need some extra help to steer your organisation effectively? Are you stressed out at home or in the office? Do you manage conflict fairly and effectively? Do staff follow you for the badge or the title and not the ideas you have? Be honest.
Tune in and turn on
My general tools and techniques around leadership and management can help switch you and other people back on again. Managers, supervisors, team leaders and everyone responsible for building and maintaining good relationships, if you have a high degree of emotional intelligence your staff will be on board with you and they will listen because they know you are listening to them too.
COURSE OUTLINE (Select from the following to build your bespoke event)
- Defining trust
- Personal barriers to trust
- Why trust is essential in business
- Vital techniques to build trust with your team?
- Common signs and symptoms of trust issues
- The power of NLP (Neuro Linguistic Programming)
- Emotional Intelligence – Feelings, emotions, actions and words
- Examining the impact when trust has been lost
- Rebuilding and resolving past issues
- Bespoke case studies are used to practice the tools and techniques, aid understanding and build relationships.
- Identifying patterns and habits
- Continue – more/less
- Start / Stop
The best leaders don’t do deadline extensions
Resolute planning shows strength whereas changing goalposts and deadlines because of failed or poor planning is a sign of weak leadership. It’s time to change or your business will pay for it.
Don’t delay. Contact me for prompt, decisive action.